Insurance Information

Oral Surgery Insurance Coverage

At Heber Valley Oral & Maxillofacial Surgery we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and here to assist you. They can be reached by phone at Heber Valley OMS Phone Number 435-315-2050.

Please call if you have any questions or concerns regarding your initial visit.

Please bring your insurance information to your first office visit so that we can expedite reimbursement.

Patients with Insurance

We will bill most insurance carriers for you if proper paperwork is provided to us. We cannot bill your insurance company unless you have provided us with your correct insurance cards; therefore we must be notified if your insurance changes. Your insurance policy is a contract between you and your insurance carrier. We are not a party to that contract. We do not routinely research why an insurance carrier has not paid or why it paid less than you anticipated for care. If our professional fees are not paid within 45 days from services rendered, all fees are past due and payable in full by you.

Benefits verified by our office are not a guarantee of payment by your insurance company. It is a verbal benefits estimate only. Your surgical deposit is an estimate of your portion based on the information given by your insurance company. You will be responsible and receive a bill if your insurance does not pay.

Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect payments made by your insurance company during that time period. Any remaining balance after your insurance has paid its portion is your responsibility. Your prompt remittance is appreciated. We can assist in making arrangements for a  payment plan if needed, but it must be implemented prior to any actual procedures.

Surgery Appointments

All payments for surgery will be collected before service is performed. Co-payments, deductibles, and non-covered services are due before treatment. Non-covered services include any care not paid for by your existing insurance coverage. These will require payment in full at the time services are provided or upon notice of insurance claim denial.

Personal injury cases

Our office does not make special arrangements for payments. You are responsible for payment before treatment is rendered. We do not accept letters of guarantee from attorneys or any other guarantee by attorneys.